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Online shopping has become more of a necessity lately rather than an occasional luxury. Naturally, this opens more opportunities for scammers to take advantage of the situation to fool consumers into giving out their personal information. This type of scheme also happens frequently during the holiday season.

How the Scam Works
A call, email or text from someone claiming to be a mail carrier or a parcel delivery service saying that they were unable to deliver a package to your home. If you don’t remember ordering anything that needs to be delivered, the caller may try to convince you the package is a gift from a friend or relative. The caller may sound friendly and professional, making the scam harder to spot. The email messages also look legitimate – containing official logos and using professional language.

However, things get suspicious quickly. The caller will ask you to verify personal information or give them your credit card information to reschedule the delivery. Email messages may ask you to click on a tracking link for your mystery package. When you click, you may download malware onto your computer that gives con artists access to any personal information and passwords. No matter the method of contact, the package doesn’t exist. Sharing your personal information puts you at risk for identity theft.

How to Avoid Package Delivery Scams

  • Be wary of unsolicited communications. Package delivery companies will never contact customers unsolicited via telephone call or text. Instead, depending on the carrier and if the customer signed up for notifications, an email may be sent within a secure online account.
  • Track all packages. Keep track of online purchases and expected deliveries. Request tracking numbers in anticipation of when they’ll arrive. This makes it difficult for scammers to fool  with the claim of a fake package delivery.
  • Never give personal information to strangers. Even when the caller is friendly, always use caution when asked for personal information. Hang up, look up the official customer service number, and directly contact the company to confirm their request. Whenever possible, use the customer service contact information or chat function within the account at the company.
  • Never click on links in unsolicited emails. Links in emails can download malware onto your device. Don’t click links in emails from people you don’t know or from companies you haven’t done business with or have asked to be contacted by. Be wary of official-looking email; popular brands can easily be spoofed.


For More Information

Read BBB Scam Alert: Don’t Click on that Text! 5 Ways to avoid delivery scams 

To learn more about shipping fraud, see FedEx’s websiteU.S Postal Service and UPS’s online resource center. For more tips on how to protect yourself from scams, go to BBB.org/ScamTips.

Stay one step ahead of scammers by subscribing to BBB’s weekly Scam Alert emails

If you’ve been the victim of a phishing scam like this one, report it on the BBB.org/ScamTracker. Your report can help others protect themselves from similar cons.

Two cardboard boxes delivered to a residential home wait outside a black metal front door on a brick patio, Midwest, USA (Two cardboard boxes delivered to a residential home wait outside a black metal front door on a brick patio, Midwest, USA, ASCII,

SOURCE:Scam Alert: Don’t Be Fooled by a Fake Package Delivery Scam (bbb.org)

Town Hall will be closed beginning at noon, Thursday, December 24th and will reopen Monday, December 28th at 8:00 AM. Garbage service will run its normal schedule Thursday, December 24th. All other services will be closed.

PLEASE BE AWARE of the following! It has recently come to our attention that a company known as Doxo, Inc., which is NOT affiliated with Ceredo Water Works or the Town of Ceredo, is using the Town of Ceredo logo, contact information, and reputation to market its online bill payment service to potential customers. We are not in partnership with Doxo, Inc. We have asked Doxo, Inc. to remove our logo and any reference to our company from their site. Furthermore, we do not require that customers use Doxo’s services, or any other 3rd party services like Doxo, to pay utility bills. Ceredo Water Works already offers secure online bill pay from our website. If you enjoy the convenience of online bill pay, please make sure you access the Ceredo Water Works payment portal by clicking the “PAYMENT PORTAL” link on the top of our website. Furthermore, we cannot guarantee payments made through Doco, Inc. will arrive on time. Regardless of when you made a payment to Doxo, Inc., your payment will be applied when we receive the payment from them. Payments received after the due date will incur late fees. Visit our website at ceredowv.gov. At Ceredo Water Works, our Customers and their security are of the utmost importance to us. We promise to continually look out for you and quickly relay important information. Please contact our office if you have any questions at 304-453-4675.

The August 2020 edition of the New Crescent has been released. Everyone with a PO Box within the Town of Ceredo should receive a copy in their box on Friday, August 14th. Those who receive a copy mailed outside of Ceredo should receive their copy the week of August 17th. You may always view the current and many previous editions by clicking HERE. To view the current edition, click HERE.

For those of you who wish to receive a copy in the mail, please call Town Hall at (304) 453-1041 or email newcrescent@ceredowv.gov to be added to our list.

The Good Samaritan Center, located at 1523 Chestnut Street in Kenova is a food pantry which has served the people of Ceredo, Kenova and the surrounding area for over 30 years. The Good Samaritan Center offers a monthly distribution of canned, boxed and/or frozen foods.

The pantry is open every Tuesday from 6:30 pm to 8:00 pm and each Thursday from 1:30 pm to 3:00 pm.

If you or someone you know in our community is in need of food, please be aware of this resource.

Darlena Ferguson, Board of Directors, Good Samaritan Center

Message from C-K Elementary:

Starting Monday, CKES meals will be available for takeout upon request. Please contact the school by 10:00am to request a lunch and the next day’s breakfast.
Pickup will be available between 12:00 and 1:00 at the front of school in our pick up line. Food will he brought to your car from the cafe door. You do not need to get out if your vehicle! Just get in the pick-up line as usual and pull to the front of the school. We will also have backpack weekend snack bags on Thursday. You can pick those up between 10:00 & 2:00 or let us know when you come through the lunch pickup line on Thursday.

The school can be reached by calling (304) 453-1521